Chat Support, Email Support, Customer Service, Account Management, Refund Proces

Overview

Looking for full-time work (8 hours/day)

at $3.82/hour ($727.26/month)

High school diploma

Last Active

May 18th, 2026 (26 days ago)

Member Since

June 24th, 2025

Profile Description

My name is Paulo Francisco from the Philippines. I have over 5 years of experience in customer service, chat support, email support, and back-office operations. I have worked with international companies assisting customers through chat, email, and messaging platforms.

I am highly experienced in handling multiple chats, processing customer requests, updating account details, processing refunds, and resolving customer issues efficiently. I am also comfortable performing data entry, research tasks, and administrative support work.

I am a fast learner, reliable, and detail-oriented. I have a typing speed of 60+ WPM and I am very comfortable working with computers and online tools.

My previous experience includes working with companies such as FIS Global Solutions, IGT Solutions, ProbeCX, and Concentrix where I handled customer support, scheduling updates, account management, and problem resolution.

I am currently looking for a long-term remote opportunity where I can contribute my skills in data entry, chat support, email support, or virtual assistance.

My home office setup includes:
• High-performance computer (Ryzen 7, 32GB RAM, Dual Monitor setup)
• Stable high-speed internet (900+ Mbps)
• Quiet work environment
• Flexible work schedule

I am reliable, hardworking, and committed to delivering high-quality work.