Having spent 6 years primarily in support roles within the BPO industry, I progressed to the position of operations Team Leader. My daily responsibilities included conducting root cause analysis for coaching purposes, utilizing MS Excel for file maintenance and data mining. Customer service was also a fundamental aspect of my experience, and I specialized in dealing with complex or escalated cases by defusing frustrated customers, addressing their concerns, and implementing successful resolutions. I am excited to begin collaborating with you and can hardly wait to hear back from you soon.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.