Experienced IT Operations & Support Specialist from the Philippines with 7+ years in the industry.
Currently serving as IT Technical Support for the Provincial Government of Camarines Sur (ICARMO), managing IT infrastructure across 50+ sites with 99%+ uptime.
Key strengths:
• Windows Server & Active Directory administration
• Network configuration (LAN/Wi-Fi, VLANs, TCP/IP, DNS, DHCP)
• Hardware/software troubleshooting and repair
• CCTV system design, installation & maintenance
• Video conferencing, AV systems, OBS & livestreaming setup
• End-user training and documentation
Education: BS Computer Science
Certification: TESDA Computer Systems Servicing NC II (2022–2027)
Reliable, detail-oriented, and excellent in English. Available for remote IT support, network administration, server maintenance, or virtual tech assistance. Ready to start immediately.
Let’s discuss how I can support your team!
Experience: 2 - 5 years
Experienced IT Technical Support Specialist with 7+ years providing multi-site support. Currently handling 50+ government locations with 99%+ uptime. Expert in remote and on-site troubleshooting for hardware, software, and network issues using TeamViewer, AnyDesk, or RDP.
Experience: 2 - 5 years
Full administration of Windows Server environments including user provisioning, Group Policy Objects (GPOs), Active Directory management, and access control. Daily hands-on experience since 2022.
Experience: 2 - 5 years
Proficient in managing Active Directory: user accounts, permissions, Group Policies, and organizational units. Responsible for all AD-related tasks across 50+ sites in a provincial government setting.
Experience: 5 - 10 years
Advanced use of Microsoft Excel for data tracking, reporting, inventory, and documentation in daily IT operations and previous audit role
Experience: 2 - 5 years
Expert in configuring and maintaining LAN/Wi-Fi networks including VLANs, TCP/IP, DNS, DHCP, and LAN/WAN troubleshooting. Ensures stable connectivity for 50+ government offices.
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