Operations & Administrative Professional | Former Operations Manager | Executive

Assisted in managing real estate transactions from lead to closing, including preparing contracts, coordinating with title companies, and organizing documentation.

Experienced in supporting high-level executives and managing daily operations, schedules, travel, and confidential communication with professionalism and attention to detail.

Provided comprehensive virtual assistance across real estate, operations, and content management. Supported transaction coordination, document preparation, and deal analysis (cash, Subject-To, and owner financing). Managed lead pipelines, pre-qualified leads, and conducted follow-ups to move deals forward. Handled email management, organized business and property files, and assisted with bookkeeping tasks including financial tracking and reporting. Also supported content creation by editing YouTube videos, creating thumbnails, writing titles and descriptions, and managing uploads. Known for handling time-sensitive tasks, adapting quickly, and maintaining accuracy in a fast-paced remote environment.

Known for a meticulous approach to documentation and task execution, especially in high-stakes environments like crew deployment and executive support. Ensured all requirements—from visa documents to scheduling details—were accurate, complete, and submitted on time, minimizing errors and delays in operations.

Highly adaptable to changing priorities, workflows, and environments — from managing urgent operational changes in the cruise industry to smoothly transitioning into remote work after a career break. Comfortable learning new tools and systems, adjusting to time zone differences, and handling both structured tasks and unexpected challenges with a flexible, can-do attitude.

Resourceful and calm under pressure, I’ve resolved time-sensitive operational issues such as last-minute travel changes, documentation discrepancies, and urgent crew deployment concerns—often coordinating across time zones. Personally, I’ve learned to adapt, manage household challenges, and make practical decisions while raising a family, strengthening my ability to think critically and act swiftly in any situation.

Fluent in both written and spoken English, with strong communication skills developed through years of coordinating with international principals, drafting professional correspondence, and preparing reports.

Handled the screening and selection of spa staff applicants—including spa therapists, nail technicians, hairstylists, personal trainers, and spa physicians—for Steiner Leisure (London), a spa concessionaire operating onboard major international cruise lines. Assessed qualifications, conducted initial interviews, and ensured candidates met client standards for skills, presentation, and readiness for overseas deployment. Familiar with recruitment processes, documentation requirements, and working closely with global partners.