Technical Support / CSR / Account Management / Accounts Payable

Overview

Looking for full-time work (8 hours/day)

at $4.72/hour ($909.09/month)

Associates degree

Last Active

June 29th, 2026 (9 days ago)

Member Since

June 19th, 2025

Profile Description

With over four years of extensive experience in Account Management, Technical Support, Customer Service, Data Entry, and Accounts Payable, I have developed a robust skill set that enables me to effectively manage and resolve complex issues, foster strong client relationships, and ensure accurate financial transactions. My background demonstrates a commitment to delivering exceptional service and operational excellence.

Account Management:

*Oversaw client accounts, ensuring their needs were met and fostering long-term relationships.

*Coordinated with internal teams to deliver tailored solutions and support client objectives.

*Monitored account performance and provided strategic recommendations to enhance client satisfaction and retention.

Data Entry:

*Accurately input, update, and maintain large volumes of data in company databases using Microsoft Excel and specialized CRM software, achieving a 99?curacy rate.

*Managed and organized customer and product information, ensuring data integrity and facilitating efficient retrieval of critical information for the sales team.

*Collaborated with the administrative team to process and verify client documentation, contributing to a 15% increase in overall data processing speed.

*Identified and corrected data discrepancies through regular audits, improving data quality and supporting more reliable reporting.

Technical Support:

*Provided comprehensive technical assistance to customers, resolving issues related to software, hardware, and network configurations.

*Diagnosed and troubleshot technical problems, ensuring timely and effective solutions.

*Conducted training sessions and created documentation to enhance user understanding and system utilization.

Customer Service Representative (CSR):

*Delivered high-quality customer service, addressing inquiries and resolving complaints with professionalism and empathy.

Managed customer interactions through various channels, including phone, email, and live chat.

*Maintained a high level of customer satisfaction by ensuring prompt and accurate responses.

Accounts Payable:

*Managed the accounts payable process, including invoice verification, payment processing, and reconciliation.

*Ensured compliance with financial policies and procedures, maintaining accurate records and documentation.

*Collaborated with vendors and internal departments to resolve discrepancies and streamline payment workflows.