MY PORTFOLIO:
Resume:
Detail-oriented Documentation and Pricing Specialist with over 5 years of experience in logistics, shipping documentation, customer service, and pricing coordination. Skilled in preparing and managing shipping documents, ensuring regulatory compliance, maintaining accurate records, and supporting operational efficiency. Experienced in analyzing market trends, preparing pricing quotations, and collaborating with cross-functional teams to support business objectives. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace. Strong organizational, communication, and problem-solving skills with a commitment to delivering excellent customer service and process improvement.
Experience: 1 - 2 years
Respond to customer inquiries regarding shipping status, delivery times,and logistics solutions via phone, email, and chat. Assist customers with order placement, changes, and cancellations. Resolve shipping and logistics-related issues, including delays or lostpackages, and coordinate with shipping carriers as needed. Provide guidance on shipping options and policies to customers. Track shipments and provide timely updates to customers. Resolve shipping and logistics-related issues, including delays and coordinatewith shipping carriers as needed.
Experience: 1 - 2 years
Provide support with internal team Operation, sales and CustomerService. Assist in resolving any documentation discrepancies or issues with shipments. Maintaining Records and Database. Prepairing shipping documents such as Billl of Lading. Verify documents accuracy and completeness.
Experience: 1 - 2 years
Analyze market trends, competitor pricing, and customer demands toinform pricing strategies. Collaborate with sales and operations teams to gather insights on pricingneeds and customer requirements. Monitor pricing performance and make recommendations for adjustmentsbased on market conditions and business objectives. Maintain accurate records of pricing agreements and changes for auditingpurposes.
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