Alexander

Remote administrative assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 12th, 2026 (2 days ago)

Member Since

June 17th, 2025

Profile Description

I’m a highly experienced Virtual Assistant and customer support professional with 8 years of background in the Business Process Outsourcing (BPO) industry. My experience includes 4 years supporting the AT&T account, 2 years providing technical support via chat for Comcast/Xfinity, 1 year as a Virtual Assistant for Choice Home Warranty, and 1 year as a Dispatcher at Budget Van Lines.Throughout these roles, I’ve developed strong expertise in customer service, administrative support, appointment setting, scheduling, and technical troubleshooting. In my most recent role, I managed service coordination between customers and our technical team—ensuring timely appointments and smooth execution of tasks. I take pride in delivering excellent customer experiences, staying organized under pressure, and resolving issues quickly and efficiently.
If you’re looking for a reliable, detail-oriented, and proactive Virtual Assistant, I’m here to help your business run smoothly.

Top Skills

Customer Support » Chat Support

Experience: 2 - 5 years

A total of 7 years of experience in the Business Process Outsourcing (BPO) industry, including 4 years supporting the AT&T account, 2 years providing technical support via chat for Comcast/Xfinity, and 1 year as a Virtual Assistant for Choice Home Warranty. Throughout these roles, I developed strong customer service and technical troubleshooting skills. In my most recent position, I was responsible for setting appointments with our technical team to assist customers—an experience directly relevant to this job role, as it strengthened my ability to coordinate services efficiently and ensure customer satisfaction.