I have been working as customer chat support for almost 2 years. We cater customers 4 chats at a time with different issues. We cater them with corresponding time to follow each chat. We provide empathy to make customers feel they are listened, asks questions that could help me find the problem and provide resolution to the customers. I have been also a Local and International Technical support Level 1 for almost 2 years as well.
Experience: 1 - 2 years
I've been with chat support for almost 2 years. It was such a fun and exciting experience because we cater 4 chats at a time with corresponding issues.
Experience: 2 - 5 years
As a Customer Service Support representative both in voice and nonvoice account doing multi-tasks are our top priority. By handling multiple issues we need to manage the time by looking and providing the best resolution.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.