Customer-focused professional with 5+ years of experience in healthcare and financial support.
I assist members and healthcare providers with account inquiries, claims, and digital tools, delivering solutions with empathy and efficiency. Skilled in CRM systems, multi-channel support, and HIPAA compliance, I’m committed to creating a positive customer experience in every interaction.
Experience: 5 - 10 years
Customer-focused professional with 5+ years of experience in healthcare and financial support. I assist members and providers with account inquiries, claims, and digital tools, delivering solutions with empathy and efficiency. Skilled in CRM systems, multi-channel support, and HIPAA compliance, I’m committed to creating a positive customer experience in every interaction.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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