Dedicated and detail-oriented professional with 4+ years of combined experience in healthcare support and BPO. Experienced in patient scheduling, insurance verification, prior authorizations, medical and dental documentation, chart management, and front-office operations. Strong background in coordinating with patients, providers, and insurance companies while maintaining accuracy, confidentiality, and excellent customer service.
In addition to my healthcare experience, I also have technical support and customer service expertise, allowing me to adapt quickly to new systems and provide efficient remote support. I am highly organized, dependable, and committed to delivering quality work in fast-paced environments.
Experience: Less than 6 months
Verified patient eligibility, benefits, and coverage with insurance providers and HMOs.
Experience: 1 - 2 years
Experience: Less than 6 months
Obtained approvals for medical procedures and coordinated with providers and insurance companies.
Experience: 2 - 5 years
• Customer Service – Delivered quality support through phone, chat, and email while maintaining high customer satisfaction. • Technical Support & Troubleshooting – Guided customers through troubleshooting steps and resolved technical concerns efficiently. • Data Entry & Documentation Accuracy – Ensured information was entered correctly and maintained detailed records.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.