Rizza

E-commerce Support

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 7th, 2026 (3 days ago)

Member Since

June 12th, 2025

Profile Description

I am a dedicated Customer Service and E-commerce Support Specialist with over two years of experience in the BPO industry, specializing in warranty claims, post-purchase support, and issue resolution. Passionate about delivering excellent customer experiences, I have honed my skills in handling inquiries, processing claims, and navigating e-commerce platforms like Zendesk, SAP, Shopify, and Sellers Portal.

Top Skills

Experience: 6 months - 1 year

I used Zendesk to communicate with customers via chat, email and phone.

Experience: Less than 6 months

I used Shopify to check customers order and data, I also used it to change some information based on the customer's request.

Experience: Less than 6 months

Magento is the tool that I have used to process customers refund, replacement and data entry for the customer's information to be in the system.

Other Skills

Experience: 1 - 2 years

Amazon seller Central is what we used to communicate with our reseller about the customer's concern about their post purchase issue about the items that they purchased on Amazon's website that came from our warehouse inventory. There we process the best resolution that is necessary for the customer's concern.

Basic Information

Age
28
Gender
Female
Website
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Address
Angeles, Pampanga
Tests Taken
DISC
Dominance: 71%
Influence: 43%
Steadiness: 60%
Compliance: 76%
Government ID
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