Jhovi-ann
Experienced Healthcare Support Specialist | Insurance Verification | Medical Rec
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.81/hour ($1,120.00/month)
Bachelors degree
Last Active
July 7th, 2026 (6 days ago)
Member Since
June 10th, 2025
Profile Description
I’m a healthcare support professional with 3+ years of experience working for a U.S.-based company under Medicare and Prescription Drug Plans. I specialize in insurance verification, prior authorizations, claims resolution, and patient education. I’ve handled high-priority escalations, coordinated with providers, and ensured HIPAA-compliant service. Proficient in platforms like eClinicalWorks, Availity, and DrChrono. Known for being reliable, detail-oriented, and empathetic—ready to provide efficient and professional virtual assistance to patients and healthcare teams.
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
Over 3 years of front-line service assisting U.S. healthcare members with escalated and routine concerns under HIPAA guidelines.
Professional Services » Medical Services » Patient Care
Experience: 2 - 5 years
Known for empathetic, clear communication with patients regarding benefits, appeals, authorizations, and coverage concerns.
Customer Support » Insurance » Insurance Verification
Experience: 2 - 5 years
Over 3 years verifying medical and prescription benefits for Medicare and PDP members, including eligibility checks and coordination with providers.
Other Skills
Accounting » Claims Processing
Experience: 2 - 5 years
Skilled in reviewing and resolving claim issues, explaining EOBs, handling denials, and ensuring compliance with billing policies.
Professional Services » Medical Services » Medical Billing
Experience: 2 - 5 years
Trained in the full billing cycle, including coding basics (CPT, HCPCS, ICD-10), payment posting, and revenue tracking.
Customer Support » Insurance » Prior Authorization
Experience: 2 - 5 years
Experienced in submitting, tracking, and following up on medical and prescription prior authorizations across different payers.
Professional Services » Medical Services » HIPAA Compliance
Experience: 2 - 5 years
Trained and experienced in maintaining confidentiality and data security in all patient interactions and documentation.
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lemery, Batangas
- Tests Taken
- IQ
- Score: 140
- DISC
- Dominance: 34
- Influence: 19
- Steadiness: 28
- Compliance: 19
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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