Cecille

Results Driven Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $2.49/hour ($480.00/month)

Bachelors degree

Last Active

July 10th, 2026 (today)

Member Since

June 5th, 2025

Profile Description

As a Customer Service Representative and Appointment Setter I’ve developed key strengths in multitasking, conflict resolution, and using CRM systems to improve efficiency and customer satisfaction. Whether over the phone, via chat, or in person, my goal is always the same — to leave every customer feeling valued and heard. With a passion for helping people and a commitment to professionalism, I excel at handling inquiries, resolving issues, and ensuring every customer interaction reflects care, clarity, and confidence. My approach combines active listening, clear communication, and problem-solving to deliver results that exceed expectations.

Top Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

My experience on this role equipped me with strong Ability to analyze problems, identify solutions, and implement effective strategies to achieve goals.

Customer Support » Customer Service

Experience: 2 - 5 years

I commit to have Flexibility to adjust to changing priorities, deadlines, and work environments and possess collaborative mindset to work with cross-functional teams, provide support, and contribute to shared goals.

Marketing » Appointment Setting

Experience: Less than 6 months

Strong Ability to prioritize tasks, manage time efficiently, and meet deadlines. Maintain proficiency in various software applications, tools, and technologies relevant to the industry or role.

Other Skills

Office and Administration » Data Entry

Experience: 2 - 5 years

I’ve developed a solid background in managing large volumes of data, maintaining up-to-date customer records, and supporting business operations through efficient and organized workflows. My goal is always to combine accuracy, empathy, and professionalism — delivering excellent customer experiences while keeping information systems reliable and error-free.

Office and Administration » Problem Solving

Experience: 2 - 5 years

Adaptable and resourceful, with a track record of solving problems and maintaining service quality under demanding conditions.

Customer Support » Email Support

Experience: 2 - 5 years

I’m experienced in handling customer support via email — responding quickly, clearly, and with empathy. I make sure every message feels personal and helpful, whether it’s solving a problem, answering a question, or following up to ensure customer satisfaction.

Basic Information

Age: 39

Gender: Female

Website: Sign Up with Pro Account to View

Address: LEGAZPI, ALBAY

Tests Taken: IQ
Score: 125: DISC
Dominance: 31
Influence: 29
Steadiness: 35
Compliance: 5: English
C1(Advanced)