Glessy

Customer Service Representative

Verified

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Associates degree

Last Active

July 15th, 2026 (6 days ago)

Member Since

June 4th, 2025

Profile Description

Dedicated and versatile Customer Service Representative with over 8 years of experience supporting multiple industries, including advertising, finance, e-banking, merchant services, and the airline sector. Began career with a 3-year tenure at an automotive advertising campaign, providing reliable and efficient customer service. Transitioned to a financial account handling e-banking support and merchant services, where I delivered high-quality assistance to both individual clients and business partners over another 3-year period.
Most recently, I spent 2 years supporting customers for Virgin Australia Airlines, assisting with domestic and international flight bookings, travel concerns, and loyalty programs. Proven ability to adapt across industries, manage complex issues, and deliver customer-focused solutions in fast-paced environments.

Top Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Office and Administration » Microsoft Word

Experience: 5 - 10 years

Office and Administration » Travel Planning » Sabre

Experience: 1 - 2 years

Other Skills

E-Commerce » Shopify

Experience: 6 months - 1 year

Customer Support » Customer Service » Gorgias

Experience: 6 months - 1 year

Customer Support » Customer Service » Genesys Cloud

Experience: Less than 6 months

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Narra, Palawan

Tests Taken: IQ
Score: 110: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”