-Clear communication and customer service skills
-Experience with work order systems preferred
-General knowledge of contracting services helpful
-Reliability working evenings and/or weekends
-Dedication to on-time dispatch and follow-up
You sent
-Answer incoming calls and assess situation
-Create work orders with details of job
-Use system to dispatch appropriate technician
-customer updates and manage expectations
-Deliver exceptional customer service
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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