Mayca

Customer Service Specialist - Call/Chat/Email

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Overview

Looking for full-time work (8 hours/day)

at $3.30/hour ($640.00/month)

High school diploma

Last Active

July 23rd, 2026 (today)

Member Since

June 3rd, 2025

Profile Description

Customer service expert with nearly 10 years of experience in the BPO industry, supporting clients across various sectors including telecommunications, e-commerce, and finance. Proven ability to manage high-volume calls, emails, and chats while consistently meeting performance metrics and delivering top-tier customer satisfaction. Known for strong communication, attention to detail, and problem-solving skills.
Now transitioning into a Virtual Assistant role, bringing a solid foundation in client support, time management, and remote collaboration. Tech-savvy and highly adaptable, with experience using CRM tools, Microsoft Office, Google Workspace, and project management platforms. Committed to providing reliable, efficient, and professional virtual support to help businesses grow and stay organized.

Top Skills

Customer Support » Phone Support

Experience: 5 - 10 years

Office and Administration » Communication

Experience: 5 - 10 years

Office and Administration » Multitasking

Experience: 5 - 10 years

Other Skills

Office and Administration » Tech-Savvy

Experience: 5 - 10 years

Basic Information

Age: 32

Gender: Female

Website: Sign Up with Pro Account to View

Address: Rodriguez, Rizal

Tests Taken: IQ
Score: 115

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”