Jessie

Shopify Virtual Assistant | Customer Support Specialist | eCommerce Team Leader

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Overview

Looking for full-time work (8 hours/day)

at $4.25/hour ($818.18/month)

Bachelors degree

Last Active

July 7th, 2026 (6 days ago)

Member Since

June 2nd, 2025

Profile Description

Results-driven Customer Service & Virtual Assistant Professional with 5+ years of experience across BPO, E-Commerce, hotel reservations, car rentals, and sales. I bring a proven track record in cold calling, hitting sales targets, and delivering exceptional customer experiences with empathy and professionalism.

Armed with a degree in Business Administration (Marketing Management) and strong proficiency in Microsoft Office, I thrive in fast-paced environments and handle pressure with composure and focus.

What sets me apart: I don't just meet expectations, I exceed them. Clients and customers can count on me for clear communication, quick problem-solving, and a genuine commitment to their satisfaction.

If you're looking for someone reliable, skilled, and dedicated to making your business run smoother- I'm the one!

Top Skills

Real Estate » Short Term Rentals » Airbnb

Experience: 2 - 5 years

I have 2–5 years of experience assisting with Airbnb short-term rentals, including handling guest inquiries, managing bookings, coordinating check-ins and check-outs, and resolving issues promptly to ensure guest satisfaction. I’m familiar with Airbnb’s platform, policies, and messaging tools, and I always aim to deliver a smooth and professional guest experience.

Customer Support

Experience: 2 - 5 years

I have over four years of experience in customer support, handling inbound and outbound calls for hotel reservations, car rentals, and general inquiries. I consistently provided excellent service by actively listening to customer concerns, resolving issues efficiently, and maintaining a professional and empathetic tone. I’m confident in using CRM tools and thrive in fast-paced environments where customer satisfaction is the top priority.

Customer Support » Email Support

Experience: 2 - 5 years

I have 2–5 years of experience providing email support, assisting customers with inquiries, booking requests, complaints, and follow-ups. I’m skilled at crafting clear, professional responses and resolving issues efficiently while maintaining a helpful tone. I’m comfortable using various email and CRM tools, and I always ensure responses are accurate, timely, and aligned with brand guidelines.

Other Skills

Basic Information

Age: 29

Gender: Male

Website: Sign Up with Pro Account to View

Address: Sibulan, Negros Oriental

Tests Taken: IQ
Score: 146: DISC
Dominance: 29 %
Influence: 31 %
Steadiness: 3 %
Compliance: 7 %

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”