A dedicated and adaptable professional with experience in customer service, administrative support, and front-end web development. I worked as a Customer Service Associate at Amazon, providing fast, empathetic, and solutions-focused support via chat and
In addition to my service background, I have hands-on experience in web development through academic projects. I build responsive and user-friendly websites using HTML, CSS, JavaScript, and basic frameworks—showcasing my ability to learn quickly, solve problems, and adapt to digital platforms.
A consistent Dean’s Lister in college and an honor student throughout primary and high school, I bring a strong work ethic, attention to detail, and a studious, responsible nature to every task I take on. I thrive in roles that require multitasking, critical thinking, and a commitment to excellence.
Experience: Less than 6 months
Organizing, prioritizing, and responding to email communications while also setting up automated filters, managing subscriptions, and maintaining organized filing systems
Experience: Less than 6 months
Law Firm (Assisted under sister’s supervision) Assisted in encoding legal documents, organizing case files, and arranging paperwork with attention to detail and confidentiality. Ensured accurate data entry and efficient document management to support smooth daily operations. Developed a strong sense of responsibility, time management, and organizational skills in a professional office setting.
Experience: Less than 6 months
Delivered exceptional customer support through chat, email, and calls, resolving inquiries related to orders, refunds, returns, and account issues. Maintained high performance metrics in quality, response time, and customer satisfaction. Demonstrated strong problem-solving, multitasking, and communication skills in a fast-paced, high-volume environment.
Experience: Less than 6 months
Web Development (Academic Projects) School-Based Experience Built responsive and user-friendly websites as part of academic projects, using HTML, CSS, JavaScript, and basic frameworks. Designed page layouts, styled interfaces, and implemented interactive features to enhance user experience. Collaborated in group tasks, practiced clean coding standards, and gained hands-on experience in front-end development and basic version control (e.g., Git).
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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