My nine years of handling customer-related concerns through various support channels such as phone,
Throughout my experiences, I was able to maintain a functional work environment while delivering exceptional results. I have a knack for problem solving and can work well independently even with little oversight. I respond to requests in a timely manner and am adept at prioritizing multiple ongoing projects.
In my recent jobs, I have worked with various tools including Zendesk and managed social media platforms such as
Additionally, I am proficient at root cause analysis and gathering information to evaluate customer needs; meeting goals and quotas on time; maintaining up to date knowledge of the product/services and process to ensure accurate and effective customer support; being cross-trained for different roles to help other departments whenever needed. I am dedicated and driven. With my excellent customer relation and multitasking skills, I would appreciate the chance to bring first-rate customer service to your clients and support your business goals.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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