Jonalyn

Customer Service, Facebook  Moderator Virtual Assistant and Video Editor

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 23rd, 2024 (11 days ago)

Member Since

March 14th, 2017

Profile Description

I have been in the customer service field (email and chat) I am excellent in handling email responses and managing chats. Providing outstanding customer assistance is my passion and rectifying one's issue is my goal in every contact. I don't just fix the issue for the customer, I also make them feel delighted and appreciated.
I am a very fast learner and I am open to learning new software needed to be able to perform my job.
I am professional, friendly, upbeat, compassionate, positive, and always make sure that I am knowledgeable enough to resolve all customer issues in a timely manner. I can work under pressure with minimum supervision. I am trustworthy; committed to superior customer service; detail-oriented, resourceful; and be able to multi-task effectively. Also, I am very much willing to undergo training if necessary.

Top Skills

Customer Support » Email Support

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Human Resources

Customer Support

Office and Administration » Transcription

Customer Support » Technical Support

Customer Support » Phone Support

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Office and Administration » Travel Planning

Basic Information

Age
37
Gender
Female
Website
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Address
Tests Taken
English
B2(Upper Intermediate)
Uploaded ID
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