Donna

Shopify Virtual Assistant | eCommerce Store Operations, SEO Blog Creative Conten

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Overview

Looking for full-time work (8 hours/day)

at $4.56/hour ($880.00/month)

Bachelors degree

Last Active

July 7th, 2026 (3 days ago)

Member Since

May 29th, 2025

Profile Description

Are you a Shopify store owner spending more time putting out fires than actually growing your business? I can fix that.

I'm Donna, a Shopify Virtual Assistant with 3+ years of hands-on experience managing eCommerce stores end-to-end. I combine sharp operational skills with strategic content writing to keep your store running, your customers happy, and your sales growing.

**What I Do Best:
**Shopify Store Management
I handle order processing, returns, shipping updates, and inventory monitoring — accurately and on time, every time. Your customers get a seamless experience, and you get your time back.

**Customer Service
Fast, professional responses to emails and live chat. I resolve order issues, manage returns, and handle chargebacks, turning problems into loyalty.

**SEO Blog Writing & Product Descriptions
Writing is my passion. I create high-quality, keyword-researched blog posts and product descriptions using SEMrush, Bramework, and Copy AI — content that ranks on Google and converts browsers into buyers.

**Supplier & Logistics Research
I research and reach out to potential product suppliers and logistics providers to support your inventory and fulfillment needs — so you always have reliable options ready.
Invoice Tracking & Collections
I monitor outstanding invoices and follow up with suppliers and partners to keep your cash flow organized and nothing falling through the cracks.

**Hiring Support
Need to grow your team? I filter and screen applicants, coordinate interviews, and send you a shortlist of the best candidates — saving you hours of back-and-forth.

**Brand Reputation Management
I manage your Trustpilot reviews, engage in relevant forums, and curate product reviews to protect and strengthen your brand's credibility online.

**Data Organization & Admin Support
Google Sheets, Docs, Canva, Microsoft Office — I keep your workflows organized, documented, and easy for your whole team to access.


**Why Hire Me?
I don't just complete tasks — I take ownership. I work independently, communicate clearly, and treat your store like my own. Whether you need someone full-time, part-time, or for a specific project, I'm ready to jump in and deliver from day one.

Let's take the overwhelm off your plate and build a Shopify store that runs smoothly and scales confidently. Message me and let's talk!

Top Skills

Experience: Less than 6 months

I create high-quality, SEO-optimized blog posts and product descriptions tailored for Shopify stores. Using tools like SEMrush, Bramework, and Copy AI, I research trending keywords and craft content that ranks on Google and converts visitors into buyers. Every piece I write is original, strategically structured, and aligned with the brand's voice — helping stores attract organic traffic and drive consistent sales.

Experience: Less than 6 months

I provide full-scale operational support for Shopify-based eCommerce businesses. This includes order processing, returns management, shipping updates, customer email and live chat support, and chargeback resolution. I also handle supplier and logistics research, vendor outreach, invoice tracking and collections, inventory monitoring, and applicant screening for hiring. I keep all workflows organized using Google Sheets and Docs, ensuring smooth day-to-day operations with minimal supervision needed.

Experience: 2 - 5 years

I manage end-to-end Shopify store operations including order processing, returns, shipping updates, and chargeback resolution. I handle customer emails and live chat professionally and promptly, ensuring satisfaction and retention. Beyond support, I conduct product and keyword research using SEMrush, write SEO-optimized blogs and product descriptions, coordinate with suppliers and logistics providers, track invoices and follow up on collections, and assist with applicant screening during hiring. I keep all workflows organized using Google Sheets and Docs for full team visibility.

Other Skills

Basic Information

Age
29
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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