Are you a Shopify store owner spending more time putting out fires than actually growing your business? I can fix that.
I'm Donna, a Shopify Virtual Assistant with 3+ years of hands-on experience managing eCommerce stores end-to-end. I combine sharp operational skills with strategic content writing to keep your store running, your customers happy, and your sales growing.
**What I Do Best:
**Shopify Store Management
I handle order processing, returns, shipping updates, and inventory monitoring — accurately and on time, every time. Your customers get a seamless experience, and you get your time back.
**Customer Service
Fast, professional responses to
**SEO Blog Writing & Product Descriptions
Writing is my passion. I create high-quality, keyword-researched blog posts and product descriptions using SEMrush, Bramework, and Copy AI — content that ranks on Google and converts browsers into buyers.
**Supplier & Logistics Research
I research and reach out to potential product suppliers and logistics providers to support your inventory and fulfillment needs — so you always have reliable options ready.
Invoice Tracking & Collections
I monitor outstanding invoices and follow up with suppliers and partners to keep your cash flow organized and nothing falling through the cracks.
**Hiring Support
Need to grow your team? I filter and screen applicants, coordinate interviews, and send you a shortlist of the best candidates — saving you hours of back-and-forth.
**Brand Reputation Management
I manage your Trustpilot reviews, engage in relevant forums, and curate product reviews to protect and strengthen your brand's credibility online.
**Data Organization & Admin Support
Google Sheets, Docs, Canva, Microsoft Office — I keep your workflows organized, documented, and easy for your whole team to access.
**Why Hire Me?
I don't just complete tasks — I take ownership. I work independently, communicate clearly, and treat your store like my own. Whether you need someone full-time, part-time, or for a specific project, I'm ready to jump in and deliver from day one.
Let's take the overwhelm off your plate and build a Shopify store that runs smoothly and scales confidently. Message me and let's talk!
Experience: Less than 6 months
I create high-quality, SEO-optimized blog posts and product descriptions tailored for Shopify stores. Using tools like SEMrush, Bramework, and Copy AI, I research trending keywords and craft content that ranks on Google and converts visitors into buyers. Every piece I write is original, strategically structured, and aligned with the brand's voice — helping stores attract organic traffic and drive consistent sales.
Experience: Less than 6 months
I provide full-scale operational support for Shopify-based eCommerce businesses. This includes order processing, returns management, shipping updates, customer email and live chat support, and chargeback resolution. I also handle supplier and logistics research, vendor outreach, invoice tracking and collections, inventory monitoring, and applicant screening for hiring. I keep all workflows organized using Google Sheets and Docs, ensuring smooth day-to-day operations with minimal supervision needed.
Experience: 2 - 5 years
I manage end-to-end Shopify store operations including order processing, returns, shipping updates, and chargeback resolution. I handle customer emails and live chat professionally and promptly, ensuring satisfaction and retention. Beyond support, I conduct product and keyword research using SEMrush, write SEO-optimized blogs and product descriptions, coordinate with suppliers and logistics providers, track invoices and follow up on collections, and assist with applicant screening during hiring. I keep all workflows organized using Google Sheets and Docs for full team visibility.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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