Shopify eCommerce Operations VA | Product Listing, Customer Support

Shopify Product Listing & Management Order Processing & Refund Handling Product Data Entry & Inventory Management Product Optimization & SEO Titles Meta Ads Support (Basic Campaign Setup & Creatives) Canva Google Sheets ChatGPT & Claude Gmail & Zendesk

Hands-on experience as an eCommerce Virtual Assistant supporting Shopify stores with customer support and basic store operations. I handle customer inquiries via email and chat, process orders, and manage inventory updates. I also assist with product listing and descriptions, ensuring accuracy and consistency across the store. I am familiar with tools like DSers, AutoDS, Canva, Gmail, and AliExpress. I follow SOPs carefully, work independently, and maintain fast and accurate turnaround times.

Experienced in eCommerce order fulfillment and backend operations, processing 100+ orders weekly with 98–100?curacy.

I have hands-on experience in eBay dropshipping, handling tasks such as product research, listing optimization, and order fulfillment. I’m proficient in using eCommerce tools like Zik Analytics for market and competitor research, and Yaballe for automated tracking, order processing, and inventory management. Over the past months, I’ve developed a solid understanding of eBay’s platform, policies, and best practices to create high-quality listings and ensure smooth order handling.

Experienced in Shopify eCommerce customer support, handling email and chat inquiries, order tracking, refunds, and product-related concerns. I follow SOPs, respond quickly, and ensure clear, professional communication with customers.

Experienced in accurate data entry and record management from my previous role in the DSWD Assistance Program. I handled client information, updated spreadsheets, verified records, and maintained organized documentation with strong attention to detail and confidentiality. Skilled in Google Sheets, Excel, and structured data management workflows.