Chriska
Content Moderator, Virtual Assistant, Medical Customer Suppo
With Timeproof
Overview
Looking for full-time work (9 hours/day)
at $3.32/hour ($720.00/month)
Bachelors degree
Last Active
June 25th, 2026 (today)
Member Since
May 28th, 2025
Profile Description
Detail-oriented professional with experience in customer service, insurance support, quality assurance, operations, and e-commerce order fulfillment. Skilled in information verification, claims and benefits assistance, CPT code validation, customer communication, data management, and order processing. Proven ability to handle high-volume tasks while maintaining accuracy, compliance, and exceptional customer service.
Top Skills
Customer Support » Healthcare
Experience: 2 - 5 years
Verified CPT codes using internal systems to determine insurance coverage for specific medical procedures. Managed customer complaints with professionalism and empathy, delivering effective solutions to ensure satisfaction and foster continued loyalty.
Office and Administration » Email Management
Experience: 6 months - 1 year
Responded to 20–30 customer emails daily, consistently meeting the company’s communication response targets. Prepared and sent detailed Explanations of Benefits (EOBs) to customers, and provided clear, accurate information regarding insurance benefits and claims through email correspondence.
Customer Support » Customer Service
Experience: 1 - 2 years
Assisted customers by providing accurate and informed responses to inquiries related to Auto and Home Insurance. Maintained current knowledge of products, services, and company policies to ensure the delivery of reliable information. Consistently handled high volumes of customer inquiries while exceeding performance targets and service quality standards.
Other Skills
Office and Administration » Content Moderation
Experience: 1 - 2 years
Experienced in monitoring and reviewing user-generated content to ensure compliance with platform policies, community guidelines, and legal standards. Skilled in identifying and removing harmful, inappropriate, or policy-violating content across various formats including text, images, and videos. Demonstrated ability to apply nuanced judgment in sensitive situations, balancing enforcement with empathy and fairness.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo, Rizal
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 36
- Influence: 24
- Steadiness: 21
- Compliance: 19
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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