Dominique
Operations & Product Support Specialist | Workflow Management • QA • Reporti
Verified
Overview
Looking for full-time work (8 hours/day)
at $6.61/hour ($1,272.74/month)
Bachelors degree
Last Active
June 24th, 2026 (yesterday)
Member Since
May 26th, 2025
Profile Description
Results-driven Product Operations and Operations Support professional with experience supporting high-volume business operations, workflow optimization, QA testing, and cross-functional coordination. Skilled in helping teams improve processes, resolve operational issues, document workflows, and support day-to-day execution in fast-paced environments.
Experienced in collaborating with stakeholders, developers, and operations teams to ensure smooth workflows and efficient system performance. Strong background in process improvement, issue tracking, reporting, administrative support, and communication across technical and non-technical teams.
Proficient in tools such as Google Workspace, Airtable, Jira, Slack, Notion, Hex, and other collaboration and reporting platforms. Highly organized, detail-oriented, adaptable, and committed to delivering reliable support that helps teams operate more efficiently.
Top Skills
Professional Services » Management Services » Inventory Management
Experience: 2 - 5 years
Human Resources » Sop Writing
Experience: 2 - 5 years
Other Skills
Project Management
Experience: 1 - 2 years
I actively contribute to product discovery and delivery by writing detailed user stories, defining requirements, and collaborating closely with stakeholders and development teams. I help ensure that product features are well-defined, user-centered, and aligned with business goals. I take part in project planning, manage backlogs, and support sprint execution to keep initiatives on track. My role also involves gathering feedback, refining features based on user needs, and maintaining clear communication between cross-functional teams to ensure successful product outcomes.
Project Management » Process Improvement
Experience: 2 - 5 years
Project Management » Agile Methodology
Experience: 1 - 2 years
Coaching » Training and Development
Experience: 1 - 2 years
I led the onboarding of Inventory Processing Specialists, equipping them with the knowledge and tools to perform quality control and over 20 other core tasks within the department. I also conducted training sessions across departments, including executives, and worked closely with managers to enhance process workflows and documentation.
Accounting » Business Analysis
Experience: 1 - 2 years
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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