Customer Service/Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $454,550.57/hour ($80,000,900.00/month)

Bachelors degree

Last Active

March 10th, 2021 (1143 days ago)

Member Since

March 12th, 2017

Profile Description

EXECUTIVE SUMMARY

My background includes serving as a customer service associate both in BPO industry and Homebased industry. Most recently, I worked as a Customer service where my responsibilities include handling customers and order processing.

My Experiences:
 
1. Real Estate CEO 2 years

Tasks: 

Provide administrative support
and project-related activities for a growing Real Estate Department
Accurately input data into
Microsoft Excel for use in the preparation of project letters and closing documents
Prepare subcontractor
agreements/task orders and coordinate with subcontractors to ensure contract compliance
and timely delivery schedules
Prepare project status reports
and update regularly to reflect the current status
Coordinate with property owners,
subcontractors, and some client interaction
Assist in the preparation and
submittal of project reimbursement requests in accordance with client
agreements
Create and maintain project
files, with contracts, correspondence, invoices, and other documentation
Research payment of property
taxes and/or order tax certificates and request mortgage certificates as needed
Perform multi-faceted general
office support
Social Media Page Management
Developing Marketing Strategies
Customer Service
Social Media ManagerInsurance Agent for 3 yearsPosition: Executive Assistant / Secretary Tasks: 

Handle all incoming calls and provide
professional phone support, complete filing, schedule meetings, personal
calendars.
Process and review insurance
documentation and ensure all documents are complete.
File and maintain customer
insurance files. This information is personal and confidential.
Appointment setting for existing
client
Approach clients via cold calling
and direct email to inquire about their insurance situations and future needs
Respond to clients’ questions and
complaints
Follow up with clients after
initial meetings or conversations
CRM Management
Social Media Manager
Answer incoming calls ( Using
Magic Jack Phone )
 Business Broker based in Australia Cold Calling and book appointments
Prepare NDA Contracts for
business for sale Inquires

Email Marketing using Salesforce
Preparing Flyers using Mail chimpYanos Media Marketing Home-based -
Belgium

Data-EntriesMobile application advertisement researcherPlaying mobile applications and screenshotAdvertisements.Collecting useful advertisements like coupons,contest ads, banner ads, pop up ads and copy url landing Upgrade to see actual infoed VPN to collect such advertisements in other
 Santy Majam -Home-based Insurance agent - Part-time personal secretary
Sending emails Collecting leads  
Setting appointments    
Handling CRM
Lead Generation

Flatworld Solutions – Account executive/ Customer service.
Order processing   <8efe80624d780eba0c6493ec45140364>Email management
Customer service representative
Answer customer queries        
Preparing orders for the next day’s delivery

Skills:  
Intermediate proficiency with
Microsoft Upgrade to see actual infoermediate proficiency with
Microsoft Upgrade to see actual infoermediate proficiency with
Microsoft PowerPoint.
Excellent written and verbal
communication skills.
Ability to work independently and
efficiently.
Ability to pay close attention to
detail.
Ability to prioritize and
organize a heavy workload.
Ability to perform work
accurately and thoroughly.
Ability to take care of both
internal and external needs.
Database Administration
Executive Support
Coordination
Spreadsheets/Reports