Jamaica

General Virtual Assistant | Customer Service Representative | Appointment Settin

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelor's degree

Last Active

June 27th, 2026 (yesterday)

Member Since

May 21st, 2025

Profile Description

Hi, my name is Jamaica, and I’m a dedicated Virtual Assistant from the Philippines who enjoys helping businesses stay organized and run smoothly.

I have experience in customer service, where I handled inbound and outbound calls, assisted customers, and resolved concerns while maintaining a positive experience. This helped me develop strong communication skills and the ability to stay calm and professional in any situation.

As a General Virtual Assistant, I’ve supported clients with data entry, account management, online research, and daily administrative tasks. I also have experience in social media management—creating and scheduling content, editing photos and videos, and keeping accounts organized and consistent.

My background in nursing has made me more detail-oriented, patient, and careful when handling sensitive information, while staying reliable even under pressure.

I’m a fast learner, easy to work with, and committed to delivering quality results on time. I can work independently or as part of a team, and I always give my best in everything I do.

If you’re looking for someone dependable and committed to helping your business grow, I’d love to work with you.

Top Skills

Office and Administration » Microsoft Excel

Experience: 1 - 2 years

Utilized Excel for organizing data, creating spreadsheets, and performing basic data analysis tasks.

Customer Support » Customer Service

Experience: Less than 6 months

I worked as a Customer Service Representative in a BPO company, handling customer inquiries, complaints, and service requests with professionalism and empathy.

Office and Administration » Time Management

Experience: Less than 6 months

I’ve successfully managed rotating shifts and balanced academic responsibilities, making me reliable and efficient in organizing tasks and meeting deadlines in remote work.

Other Skills

Marketing » Email Marketing » Sender

Experience: Less than 6 months

I’m experienced in providing customer support through email and chat, ensuring quick, accurate, and polite responses to resolve issues and maintain client satisfaction.

Office and Administration » Microsoft Power Point

Experience: 1 - 2 years

Developed presentations for academic and professional purposes, effectively conveying information visually.

Customer Support » Active Listening

Experience: 6 months - 1 year

Paid close attention to customer and patient needs, ensuring accurate understanding and appropriate responses.

Office and Administration » Administrative Support

Experience: Less than 6 months

Assisted with scheduling, documentation, and other administrative tasks, contributing to efficient operations.

Customer Support » Phone Support

Experience: Less than 6 months

Provided assistance to customers over the phone, resolving issues and maintaining customer satisfaction.

Office and Administration » Microsoft Word

Experience: 1 - 2 years

Proficient in creating and formatting documents, reports, and correspondence using Microsoft Word.

Office and Administration » Data Entry

Experience: Less than 6 months

Accurately entered and managed data in various systems, ensuring information integrity and confidentiality.

Virtual Assistant

Experience: Less than 6 months

Provided remote support for various tasks, showcasing versatility and the ability to work independently in a virtual environment.

Basic Information

Age: 23

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu City, Cebu

Tests Taken: IQ
Score: 97: DISC
Dominance: 46
Influence: 7
Steadiness: 24
Compliance: 23: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”