Ricadel

Virtual Assistant | Lead Generation | Customer Support | Administrative Support

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Overview

Looking for full-time work (8 hours/day)

at $6.62/hour ($1,280.00/month)

Associates degree

Last Active

July 9th, 2026 (today)

Member Since

May 20th, 2025

Profile Description

Need a dependable Virtual Assistant who can keep your operations organized, support your customers, and help you find qualified candidates?

8+ Years in Customer Service, Technical Support & Workforce Operations
Lead Generation, Candidate Sourcing & Recruitment Support
Administrative Support, Data Management & Reporting

My background spans customer service, technical support, workforce management, and virtual assistance. Most recently, I supported healthcare recruitment teams through candidate sourcing, contact research, license verification, ATS management, and data administration.

Recent Experience
• Processed and maintained 80–100 healthcare candidate records daily with a strong focus on accuracy
• Conducted candidate sourcing, contact research, and license verification through Nursys and state licensing boards
• Managed candidate information and recruitment workflows using Bullhorn ATS
• Supported workforce operations through real-time monitoring, reporting, and performance tracking
• Provided customer and technical support for Apple and Amazon customers while consistently meeting quality standards

Administrative Support
Focus on growing your business while I handle the details. I can assist with data entry, record management, documentation, spreadsheet management, and day-to-day administrative tasks that keep operations running smoothly.

Lead Generation & Research
I help identify qualified prospects through online research, candidate sourcing, contact verification, and database management to support recruitment and business development efforts.

Data Management & Reporting
Accurate data drives better decisions. I maintain organized records, verify information, update databases, and create reports that support informed decision-making.

Recruitment Support
From candidate sourcing to ATS management and credential verification, I help maintain organized recruitment pipelines and accurate candidate records.

Customer Support
I bring years of experience providing professional customer and technical support through chat-based environments, helping resolve concerns while maintaining a positive customer experience.

Why Clients Work With Me?
• 8+ Years of Professional Experience
• Experienced Working in Remote Environments
• Detail-Oriented and Process-Driven
• Fast Learner with Minimal Supervision
• Strong Organizational and Time Management Skills
• Committed to Accuracy, Reliability, and Confidentiality

Tools & Platforms

Productivity & Office Tools
Google Workspace • Microsoft Excel • Google Sheets • Microsoft Office

Recruitment & Candidate Sourcing
Bullhorn ATS • Indeed • Vivian • Nursys

Research & Contact Discovery
LinkedIn • EnformionGO • Whitepages • TruePeopleSearch

Communication & Collaboration
Slack • Microsoft Teams • Zoom

AI & Productivity
ChatGPT

I enjoy bringing structure to busy workflows, organizing information, supporting customers, and helping teams stay productive.

If you're looking for a reliable Virtual Assistant who values accuracy, professionalism, and getting the details right, I'd be happy to discuss how I can support your business.

Top Skills

Experience: 6 months - 1 year

Experienced in sourcing qualified leads, conducting contact research, verifying information, and building organized prospect lists to support recruitment and business development efforts.

Experience: 2 - 5 years

4 years of experience assisting customers through chat-based support, resolving inquiries, handling concerns professionally, and maintaining high customer satisfaction standards.

Skilled in data entry, record management, documentation, spreadsheet organization, and administrative tasks that help businesses stay efficient and organized.

Other Skills

Experience: 2 - 5 years

Supported customers through chat and online communication channels, providing timely assistance and issue resolution while maintaining service quality standards.

Experience: 6 months - 1 year

Sourced healthcare candidates through online platforms, conducted profile reviews, gathered candidate information, and maintained accurate recruitment records.

Experience: 6 months - 1 year

Maintained candidate records, updated applicant information, tracked recruitment activity, and supported hiring workflows using Bullhorn ATS.

Experience: 6 months - 1 year

Provided remote administrative, recruitment, research, and data management support while maintaining productivity and accuracy with minimal supervision.

Experience: 2 - 5 years

Used Excel for data organization, tracking, reporting, and spreadsheet management.

Experience: 2 - 5 years

Managed candidate and operational data using Google Sheets for collaboration and reporting.

Experience: 2 - 5 years

Performed high-volume data entry while ensuring accuracy, completeness, and data integrity.

Experience: 6 months - 1 year

Researched and verified candidate and prospect contact information through various online resources.

Experience: 6 months - 1 year

Organized, updated, and maintained accurate records across spreadsheets, databases, and recruitment systems.

Utilized CRM and customer support systems while providing chat-based support for Amazon and Apple customers. Managed and updated customer and candidate information within company databases and client management systems, maintained accurate records, documented interactions, and tracked case progress to support efficient operations and positive customer experiences.

Experience: 6 months - 1 year

Conducted internet research to locate contact information, candidate details, and relevant business information.

Experience: 6 months - 1 year

Maintained candidate records, updated profiles, documented recruitment activities, and supported talent acquisition workflows.

Basic Information

Age
37
Gender
Female
Website
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Address
Angeles City, Pampanga
Tests Taken
IQ
Score:  88
DISC
Dominance: 33%
Influence: 19%
Steadiness: 29%
Compliance: 19%
English
C1(Advanced)
Government ID
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