Daniel
Credit Repair Specialist | Client Success Specialist | Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.62/hour ($1,280.00/month)
Bachelors degree
Last Active
June 29th, 2026 (10 days ago)
Member Since
May 20th, 2025
Profile Description
Customer Service Professional with over 8 years of experience in the BPO industry. Skilled in resolving complex issues, handling multichannel support (voice and chat), and utilizing CRM tools such as Salesforce and Zohodesk. Recognized for adaptability, excellent communication, and consistently exceeding performance metrics.
Top Skills
Coaching » Credit Repair
Experience: 1 - 2 years
• Serve as a certified Credit Repair Specialist, providing expert guidance to clients regarding credit restoration, credit education, and long-term financial improvement strategies. • Manage high volumes of inbound and outbound calls, emails, SMS, and scheduled appointments, delivering top-tier customer service and ensuring timely follow-ups. • Utilize CRM tools such as Salesforce, HoduCC, ZohoDesk, Jira, Confluence, Client Portal, and Acuity. • Facilitate retention, re-enrollment, and sales efforts by educating clients. • Handle collections and payment processing. • Collaborate with the Resolutions Team to address escalated client issues. • Assist in challenging inaccurate or outdated credit report information.
Customer Support » Sales Support » Account Retention
Experience: 1 - 2 years
• Serve as a certified Credit Repair Specialist, providing expert guidance to clients regarding credit restoration, credit education, and long-term financial improvement strategies. • Manage high volumes of inbound and outbound calls, emails, SMS, and scheduled appointments, delivering top-tier customer service and ensuring timely follow-ups. • Utilize CRM tools such as Salesforce, HoduCC, ZohoDesk, Jira, Confluence, Client Portal, and Acuity. • Facilitate retention, re-enrollment, and sales efforts by educating clients. • Handle collections and payment processing. • Collaborate with the Resolutions Team to address escalated client issues. • Assist in challenging inaccurate or outdated credit report information.
Customer Support » Sales Support » Credit Repair
Experience: 1 - 2 years
• Serve as a certified Credit Repair Specialist, providing expert guidance to clients regarding credit restoration, credit education, and long-term financial improvement strategies. • Manage high volumes of inbound and outbound calls, emails, SMS, and scheduled appointments, delivering top-tier customer service and ensuring timely follow-ups. • Utilize CRM tools such as Salesforce, HoduCC, ZohoDesk, Jira, Confluence, Client Portal, and Acuity. • Facilitate retention, re-enrollment, and sales efforts by educating clients. • Handle collections and payment processing. • Collaborate with the Resolutions Team to address escalated client issues. • Assist in challenging inaccurate or outdated credit report information.
Other Skills
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cabuyao, Laguna
- Tests Taken
- IQ
- Score: 133
- DISC
- Dominance: 31
- Influence: 17
- Steadiness: 36
- Compliance: 16
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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