Hannah
Patient Support Specialist with US Healthcare Experience | Appointment Schedulin
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.65/hour ($896.00/month)
Bachelors degree
Last Active
July 2nd, 2026 (6 days ago)
Member Since
May 20th, 2025
Profile Description
I’m a highly organized and reliable professional with experience supporting US-based healthcare accounts in the BPO industry. I specialize in insurance verification, patient support, claims and benefits assistance, and appointment scheduling, all while maintaining strict confidentiality and HIPAA compliance.
My background also includes
I’m passionate about helping clients save time and run their operations smoothly. Whether you need someone to manage your inbox, support your patients or customers, or assist in streamlining daily workflows—I’m here to help.
Top Skills
Office and Administration » Calendar Management
Experience: 6 months - 1 year
Scheduled appointments and coordinated with providers and patients, ensuring efficient daily workflow.
Office and Administration » Email Management
Experience: 6 months - 1 year
Handled inboxes for healthcare clients, including patient inquiries, appointment reminders, and insurance follow-ups.
Customer Support » Customer Service
Experience: 6 months - 1 year
Provided phone, chat, and email support for US healthcare clients, resolving insurance, billing, and benefits concerns.
Customer Support » Insurance » Insurance Verification
Experience: 6 months - 1 year
Verified patient coverage and eligibility for various procedures across multiple insurance providers.
Other Skills
Professional Services » Management Services » Administrative Management
Experience: 6 months - 1 year
Assisted with HIPAA-compliant patient records, claim support, and backend documentation for clinics and providers.
Office and Administration » Google Sheets
Experience: 6 months - 1 year
Daily use for admin documentation, collaboration, and client updates.
Marketing » Appointment Setting
Experience: 6 months - 1 year
Booked, rescheduled, and confirmed patient appointments via phone and email for multiple clinics.
Professional Services » Medical Services » HIPAA Compliance
Experience: Less than 6 months
Trained and experienced in handling confidential patient data and adhering to HIPAA standards.
Marketing » CRM » Microsoft Dynamics 365
Experience: 6 months - 1 year
Created reports, managed communications, and used templates for healthcare records.
Customer Support » Chat Support
Experience: Less than 6 months
Handled real-time customer inquiries and appointment bookings through chat tools on client websites.
Office and Administration » Data Entry
Experience: Less than 6 months
Accurate input of patient data, insurance claims, and case notes into EMRs and spreadsheets.
Basic Information
- Age
- 23
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- DISC
- Dominance: 28
- Influence: 40
- Steadiness: 85
- Compliance: 90
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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