Current Employment Status:
Hired Full Time on Jun 15, 2025
Kriszha
Technical Support/Customer Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.64/hour ($1,280.00/month)
Bachelors degree
Last Active
July 1st, 2026 (7 days ago)
Member Since
May 19th, 2025
Profile Description
With over 6 years of experience in a Service Desk role, I have developed a strong foundation in ensuring the quality and accuracy of managed tickets and calls. I specialize in report generation, data analysis, and providing actionable insights to drive process improvements. My responsibilities extend to coordinating and facilitating client-facing meetings to align IT solutions with business needs. I bring a keen eye for detail, a user-centered mindset, and strong organizational skills—ensuring efficient task execution, clear documentation, and seamless communication between teams. I am dedicated to delivering exceptional support and continuously enhancing both user experience and operational workflows.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Other Skills
Customer Support » Customer Service
Experience: 2 - 5 years
Marketing » CRM » Freshworks CRM
Experience: 1 - 2 years
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Taguig City
- Tests Taken
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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