Jenard

Insurance Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

June 24th, 2026 (yesterday)

Member Since

May 18th, 2025

Profile Description

I have a Bachelor's degree in Education and have built a strong foundation in customer service through my experience as a Customer Service Representative in the insurance industry. I’ve developed expertise in using insurance management systems and CRMs such as AMS360, Applied Epic, and Salesforce. In addition to day-to-day operations, I have also served as a trainer, helping colleagues learn and effectively use these systems, which has strengthened my communication and leadership skills. I'm also experienced in navigating carriers' websites and systems, processing endorsements, and managing various policy-related tasks with accuracy and efficiency.

As a worker, I want to be known for my reliability, attention to detail, and commitment to delivering excellent service. I take pride in being a quick learner, a supportive tea ---------- mber, and someone who is always ready to share knowledge and help others succeed. My goal is to be a trusted, resourceful professional who continuously adds value to any organization I’m a part of.

Top Skills

Experience: 1 - 2 years

I have strong customer service skills developed through hands-on experience in the insurance industry. I'm skilled at using systems like AMS360, Applied Epic, and Salesforce to manage client accounts efficiently. I consistently provide accurate, timely support, process endorsements, and resolve client concerns with professionalism. As a former trainer, I’ve also helped others improve their system knowledge, reflecting my clear communication and problem-solving abilities.

Experience: 6 months - 1 year

As a trainer for insurance management systems like AMS360, Applied Epic, and Salesforce, I help team members gain confidence and efficiency in using these tools. I simplify complex processes and deliver clear, practical training to support smooth day-to-day operations and team development.

Other Skills

Basic Information

Age
29
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  105
English
C1(Advanced)
Government ID
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