Johanna

Customer Support | Virtual Assistant

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

High school diploma

Last Active

July 5th, 2026 (4 days ago)

Member Since

May 16th, 2025

Profile Description

With over a decade of experience in the BPO industry, I have built a strong foundation in both sales and customer support. Throughout my career, I’ve consistently delivered exceptional service and exceeded performance targets by combining product knowledge, communication skills, and a deep understanding of customer needs.

My background includes managing high-volume inbound and outbound campaigns, resolving complex customer concerns, and driving revenue growth through upselling and cross-selling strategies. I take pride in my ability to foster positive customer relationships, adapt quickly to changing business environments, and mentor tea ---------- mbers to achieve collective success.

Passionate about delivering results and creating meaningful customer experiences, I am committed to continuous improvement and excellence in every interaction.

Top Skills

Customer Support » Customer Service

Experience: 10+ years

Other Skills

E-Commerce » Amazon

Experience: 2 - 5 years

Real Estate » Appointment Setting

Experience: 1 - 2 years

Customer Support » Email Support

Experience: 2 - 5 years

Office and Administration » Travel Planning » GDS

Experience: 2 - 5 years

Basic Information

Age: 40

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: DISC
Dominance: 37%
Influence: 10%
Steadiness: 25%
Compliance: 28%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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