I have 10 years of experience in Customer Service assisting U.S. customers. I was trained at a large Call Center in the Philippines. Communication is my passion, and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the job in order to provide the best possible support. After 10 years of working in a Call Center, I started working at home, prospecting, cold calling, TC, acquisition, general manager, team manager, texter, and I'm enjoying it, especially working in a Real Estate field.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 5 - 10 years
7 years of experience
Experience: Less than 6 months
Experience: 5 - 10 years
I have been cold calling for 7 years. 2 years with offering insurance. 5 years in Real Estate.
Experience: Less than 6 months
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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