Marilou

Customer Service Representative | Chat Support | Google Workspace

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.30/hour ($640.00/month)

High school diploma

Last Active

July 3rd, 2026 (19 days ago)

Member Since

May 14th, 2025

Profile Description

I was a Customer Service Representative at IQOR, assisting customers with booking, changing, and canceling flights.
After a few months, I was trained in Loyalty, where we assisted an Elite Member.
In December 2023, Frontier Airlines transitioned all the agents from voice to chat during the training. I was selected to be part of the Central Baggage Team, where we assist with damaged and delayed bags. Then, after a year, I am one of the chosen agents to be trained for Hybrid, where I'm assisting voice and non-voice.

Top Skills

Customer Support

Experience: 2 - 5 years

Over four years of experience as a Customer Service Representative, including more than three years supporting an airline account and ten months handling inquiries for a financial services account, consistently delivering high-quality assistance and maintaining strong customer satisfaction.

Customer Support » Sales Support » Flight Booking

Experience: 2 - 5 years

Other Skills

Customer Support » Chat Support

Experience: 1 - 2 years

Provided customer support via live chat, efficiently managing up to four simultaneous conversations while maintaining a response time of under two minutes to ensure timely and effective issue resolution.

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cadiz City, Negros Occidental

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“My business would not be able to go forward if it was not for them”

Gaurab - Adhikari

SEE MORE REAL RESULTS

“The more I stepped away from it, the more successful our Chanel became!”

- Jim Orr

see more real results