Julie
Customer service associate| Quality Auditor Analyst
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.06/hour ($1,164.80/month)
Associates degree
Last Active
June 28th, 2026 (yesterday)
Member Since
May 11th, 2025
Profile Description
Over three years of expertise providing outstanding support by phone,
Top Skills
Human Resources » HR Management
Experience: 1 - 2 years
Almost 2 years working as HR analyst for medical personnel in the US. Taking phone calls and answering emails related to their payroll, taxes and W-2, pay rate, increases etc.. Escalating cases if necessary.
Office and Administration » Data Analytics
Experience: 6 months - 1 year
Proficiency in conducting internal and external audits, including planning, execution, and reporting. Ability to analyze quality data using Excel, SQL, or BI tools to identify trends and areas of improvement. Handling changing regulations, standards, or internal procedures. Clear reporting of audit findings; effective interaction with teams and stakeholders.
Customer Support » Customer Service
Experience: 2 - 5 years
Over three years of expertise providing outstanding support by phone, email, and live chat have equipped this committed and results-oriented customer service associate. Adept at effectively managing client relations with CRM platforms like Cisco and Salesforce. Proven capacity to rapidly address client questions, attaining a 95% first-contact resolution rate. Recognized for boosting customer satisfaction through proactive problem-solving and individualized care.
Other Skills
Customer Support » Technical Support
Experience: 6 months - 1 year
Troubleshooting Technical Issues – Resolve problems related to connectivity, hardware, software, and network services. Communicate with customers via phone, email, or chat to provide solutions or escalate issues. Diagnosing and resolving issues efficiently.
Office and Administration » AI Tools » AI Automation
Experience: Less than 6 months
Actively applying AI automation solutions to simplify complex administrative processes. I stay current with emerging AI tools to ensure tasks are completed with maximum speed and accuracy.
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon city, National Capital Region (Manila)
- Tests Taken
- IQ
- Score: 97
- DISC
- Dominance: 27
- Influence: 34
- Steadiness: 14
- Compliance: 25
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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Gaurab - Adhikari
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