I worked as a customer service representative for nearly 7 years before transitioning to a virtual assistant role in 2022. This shift significantly enhanced my abilities, allowing me to develop additional expertise as an executive assistant to the CEO. I also gained experience in training colleagues, conducting onboarding sessions, managing calendars and schedules, rebranding documents, organizing events, and handling hotel bookings and reservations. Lastly, I also served as a healthcare virtual assistant for an Australian healthcare insurance company.
Experience: 1 - 2 years
I was responsible for organising client data and providing direct support to the CEO for a period of time, including managing hotel bookings and coordinating schedules and calendars.
Experience: 1 - 2 years
I assisted the Operations Manager with various tasks to help streamline workflows and help their workload. Additionally, I was in charge of managing Hubstaff to ensure efficient time tracking and team productivity. In addition, I handle administrative tasks for insured patients based in Australia. Later on, I transitioned to taking calls, assisting patients with booking appointments with doctors before visiting the clinic for proper assistance. I provide support to patients of all ages, from infants to the elderly.
Experience: 1 - 2 years
I assist patients from Salt Lake City with their insurance needs, specifically handling dental insurance accounts. In addition to this, I process bookings and handle claims for approval.
Experience: Less than 6 months
Provided real-time support to subscribers through chat, assisting with technical issues, billing inquiries, and post-sales concerns to ensure customer satisfaction.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.