Joshua
IT Helpdesk, Senior IT Helpdesk, Desktop Support, Senior Sys
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.28/hour ($1,600.00/month)
Bachelors degree
Last Active
July 5th, 2026 (4 days ago)
Member Since
May 6th, 2025
Profile Description
I have over 10 years of experience in the IT industry, with a strong background in both helpdesk and senior helpdesk roles. Throughout my career, I’ve developed solid technical troubleshooting skills, a deep understanding of IT systems and user support, and a consistent ability to resolve issues efficiently while maintaining excellent customer service. I’m experienced in supporting a wide range of technologies, managing ticketing systems, and mentoring junior tea
I want to be known as a reliable, solutions-oriented professional who brings both technical expertise and a positive, supportive attitude to the workplace. I'm someone who takes ownership of problems, communicates clearly, and always looks for ways to improve processes and the overall user experience.
Top Skills
Customer Support » Technical Support
Experience: 10+ years
Customer Support » IT
Experience: 10+ years
Customer Support » Helpdesk Support
Experience: 10+ years
Other Skills
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Biñan, Laguna
- Tests Taken
- DISC
- Dominance: 13%
- Influence: 30%
- Steadiness: 42%
- Compliance: 15%
- Government ID
- Sign Up with Pro Account to View
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