Experienced Virtual Assistant and Customer Service professional with 5 years of combined experience in BPO and remote work, including support in both corporate and fitness industry environments. Skilled in appointment setting, CRM management (Go High Level, HubSpot), dialers (Vonage, Aircall), calendar coordination (Google Calendar, Calendly), and social media management (Instagram,
I excel in fast-paced, remote environments, delivering clear communication, organized processes, and reliable support. Experienced in handling client scheduling, lead management, and customer engagement for service-based and fitness-focused businesses. Passionate about helping clients streamline operations, manage appointments efficiently, and achieve measurable results. Let's connect!
Experience: 6 months - 1 year
I have hands-on experience providing responsive and empathetic customer support through various channels, including phone, chat, and email. I’ve handled a wide range of concerns — from general inquiries to billing issues and technical troubleshooting — while maintaining a positive and professional tone.
Experience: 6 months - 1 year
I have solid experience working as an Appointment Setter, helping businesses connect with potential clients by scheduling qualified meetings and follow-ups. I’ve worked with both cold and warm leads, using CRM tools and communication platforms to manage outreach and calendar scheduling effectively.
Experience: 6 months - 1 year
As a Virtual Assistant, I have supported clients in managing daily operations and administrative tasks, allowing them to focus more on strategic priorities. I’m experienced in handling calendars, emails, data entry, scheduling, and client communications — all with accuracy, professionalism, and confidentiality.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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