Time management- Managing response times and chat duration.
Attention to detail -Ensuring accuracy in responses.
Conflict resolution -De-escalating issues professionally.
Technical skills- Proficiency in chat software/platforms.
Language skills -Clear writing and understanding customer queries.
Proactive-Anticipating customer needs/issues.
Feedback incorporation- Using customer feedback to improve.
Experience: 1 - 2 years
"Chat Assistant" Helping client with their Social Media, Creating good communication on every client, building rapport and relationship to each other makes the good work done successfully.
Experience: Less than 6 months
I already worked at BPO company
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.