Claudene

Customer Service & Sales Specialist | E-commerce & Telco Exp

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Overview

Looking for full-time work (8 hours/day)

at $2.50/hour ($480.00/month)

High school diploma

Last Active

June 28th, 2026 (today)

Member Since

April 25th, 2025

Profile Description

I am an experienced Customer Service and Sales Representative with over 2 years of BPO experience in e-commerce, telecommunications, car rentals, and insurance. I have handled both inbound and outbound calls, assisted customers with billing, product inquiries, and reservations, and consistently met sales targets. I am skilled in multitasking, problem-solving, and working under pressure. I’m now seeking a full-time work-from-home opportunity where I can apply my expertise in delivering excellent customer support and driving results.

Top Skills

E-Commerce

Experience: 6 months - 1 year

I handle e-commerce seller support, assisting with order issues, product listing, tracking updates, and account concerns. I communicated with sellers via calls and email to resolve disputes, ensure compliance, and maintain smooth store operations.

Customer Support » Customer Service

Experience: 1 - 2 years

Customer Service – Provided professional support through inbound and outbound calls across e-commerce, telecommunications, and car rental accounts. Resolved customer concerns, handled billing and reservation issues, and ensured high customer satisfaction by delivering timely and accurate assistance.

Office and Administration » Multitasking

Experience: 1 - 2 years

Multitasking – Efficiently handled multiple tasks such as managing calls, updating customer records, processing orders, and responding to emails - all while maintaining accuracy and professionalism in a fast-paced BPO environment.

Other Skills

Customer Support » Phone Support

Experience: 1 - 2 years

I have 2 years of experience handling inbound and outbound calls, assisting customers with inquiries, reservations, billing, and upselling products. I'm skilled in resolving issues quickly while maintaining a professional and friendly tone.

Office and Administration » Problem Solving

Experience: 1 - 2 years

Problem Solving – Quickly identified customer issues and provided effective solutions in real-time, whether resolving billing discrepancies, addressing service concerns, or handling booking complications. Maintained a calm and solution-focused approach to ensure customer satisfaction and issue resolution.

Basic Information

Age: 24

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao City, Davao del Sur

Tests Taken: IQ
Score: 115: DISC
Dominance: 35
Influence: 7
Steadiness: 35
Compliance: 23: English
C2(Advanced/Mastery)