Bio / About Me ---
Dedicated Virtual Assistant with proven experience in customer support (calls,
eCommerce operations across Amazon, Shopify, and TikTok Seller Center. Skilled in handling
customer inquiries, order management, and cold calling to support business growth.
Trained in administrative assistance, data entry, and social media management, with proficiency in
tools like Zendesk, HubSpot CRM, Google Workspace, Microsoft Office, and Slack. Known for being reliable, detail-oriented, and committed to delivering efficient, high-quality support in fast-
paced environments.
Services I Offer --
Customer Support
•
• Live Chat Support
• Customer Service Representative
• Technical Support
• Ticket Handling
E-commerce Support
• Amazon Customer Support
• Shopify Customer Support
• TikTok Shop Customer Service
• Order Tracking
• Refunds and Returns
• Product Inquiry Handling
Virtual Assistant Tasks
•
• Customer Follow-ups
• Basic Admin Support
• Data Entry
• Customer Issue Resolution
Tools I Use ---
Customer Support Tools
• Zendesk
•Georgia
• Slack
• Jira
Communication Tools
• Zoom
• Google Meet
• Gmail / Outlook / Hotmail
Productivity Tools
• Google Workspace
E-commerce Tools
• TikTok Seller Center
• Amazon Customer Service Tools
Design / Support
• Canva
My Key Strengths ---
•Excellent English Communication
•Response Time
•Problem Solving Skills
•Attention to Detail
•Customer Satisfaction Focused
•Ability to Handle High Ticket Volume
Why Hire Me? ---
•5+ years customer support experience
•BPO & international client experience
•E-commerce (Amazon & TikTok) support knowledge
•Subject Matter Expert (SME) experience
•Reliable remote worker
I am ready to help your business deliver excellent customer support and build strong customer relationships.
Resume:
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.