Business Administration graduate majoring in Marketing Management with 8 years of experience managing business operations. Experienced in administrative support, scheduling, customer service, sales tracking, and basic social media management. As a small business owner, I handle daily operations, client communication, and marketing activities. Organized, adaptable, and committed to delivering reliable and efficient remote support.
Experience: 2 - 5 years
I create and manage content for TikTok and Facebook for my business, including short-form video editing, caption writing, and audience engagement. I also apply basic marketing strategies such as content planning, promotional posts, and customer interaction to help increase visibility and sales.
Experience: Less than 6 months
I have a experience in chat support and customer service through managing my own business, where I handle an average of 50+ clients daily and up to 100+ during peak seasons. I responded to inquiries, process request, and provide timely support while maintaining clear and professional communication. This experience has strengthen my ability to work under pressure, multitask, and manage high volumes of customer interraction daily.
Experience: 5 - 10 years
I have 8 years of experience in social media marketing through managing my own business. I create and manage content for TikTok and Facebook focused on attracting customers and increasing engagement. My work includes content planning, short-form video creation, caption writing, and audience interaction. I apply marketing strategies to improve visibility, generate leads, and convert viewers into customers.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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