Hello! My name is Dan Lester Bautista Cabaobao, a results-driven Technical Support Specialist and Fraud Detection Expert with over 7 years of experience in SaaS and call center environments, including 4 years in team leadership. I specialize in fraud analysis, KPI coaching, escalation management, and process optimization, consistently handling high-volume operations with accuracy and efficiency. Passionate about professional growth and operational excellence, I bring a proactive mindset, strong communication skills, and a proven ability to drive measurable outcomes that enhance customer satisfaction and team performance.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Efficient and works with Integrity, Open-minded and accept feedbacks and adaptive to changes
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.