Experienced Customer Service Representative 

Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,003.20/month)

Bachelors degree

Last Active

June 1st, 2024 (yesterday)

Member Since

March 5th, 2017

Profile Description

Thank you for viewing my profile!
I have:
7+ years of experience in the call center / BPO industry as a:
• Customer Service Representative, Training Development Officer, Recruitment Specialist
7+ years as an online freelancer for an E-commerce and Logistics company.
Accounts handled:
• E-commerce / Logistics B2B / School Care Program Bookings / ISP / Directory Enquiries
Clients:
• North America / Europe / Asia
My skills include:
• Phone support (inbound / outbound)
• Email support
• Data entry
• Above average knowledge of MS Office Applications
• Above average knowledge of Google Suite
• 60 wpm typing speed
Tools used:
• Google Suite, MS Office 365, Zendesk, 1C, Shopify Recharge, Slack, Sling, Zoom, Telegram, Ring Central, Dialpad, Canva, Loadlink, Trucker's Edge, Maid Central
Hardware:
• MS Windows 11 Pro Desktop
• 24-inch dual monitor
• Processor: AMD Ryzen 5 6600H with Radeon Graphics, 3301Mhz, 6 Cores, 12 Logical Processors
• Hard Disk: 512G SSD PCIE4.0
• Total Physical Memory: 16 GB DDR5
• Plantronics noise-canceling headset
• HP 519 (printer, scanner, photocopier)
• 230 Mbp/s Fiber Optic Connection
I am competent, reliable, and a quick learner, with good work etiquette and an excellent attendance record! I look forward to working with you!