I have 10 years experience in the Customer Service Industry. I receive calls to process modification, cancellation and confirming all guest new room reservation requests to the standards that are set in the reservation department. Convert inquiries into sales in order to maximize revenue and occupancy. I also handle complaints. I am a Computer literate. I can do multitasking and take over time if needed. I am a fast learner and willing to undergo training for professional development and to continuously upgrade and enhance my knowledge and experience in any area of my specialization and to use them for the benefit and progress of my employer. I also have experience in Administration work. It was cross training for the same company and I was assigned to manage different tasks such as event planning, meeting room reservation for Directors and Managers.. I am looking for a stable and full time job that I can do at home.
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