Hi! I'm a dedicated and results-driven Virtual Assistant and Appointment Setter with over 5 years of combined experience in the BPO industry and remote support roles.
I spent 4 years working in high-volume, fast-paced call center environments, where I developed strong communication, problem-solving, and customer service skills. For the past year, I’ve been focused on appointment setting and lead generation, helping clients grow their business by booking qualified calls and managing their calendars efficiently.
What I Bring to the Table:
Inbound & Outbound Calling (Cold/Warm Leads)
CRM Tools (e.g., GoHighLevel, Zoho, Salesforce)
Calendar Management & Scheduling
Customer Service &
Chat Support / Admin Tasks
am confident on the phone, detail-oriented, and a fast learner with a strong work ethic. My goal is to help your business run smoothly, keep your pipeline full, and let you focus on closing deals.
Let’s work together and turn leads into loyal customers. I’m ready to be a valuable part of your team!
Experience: 2 - 5 years
Fluent, with neutral accent and experience dealing with U.S., U.K., and Australian customers.
Experience: 2 - 5 years
4 years in BPO handling voice, email, and chat support with strong conflict resolution and client satisfaction scores.
Experience: 1 - 2 years
1 year of experience setting appointments via cold calling, follow-ups, and CRM automation for U.S.-based clients.
Experience: 1 - 2 years
Skilled in identifying prospects through calls, social media, and CRM data. Able to pre-qualify leads effectively.
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