Lucille
Webhosting Support Generalist, Continuous Improvement Office
Verified
With Timeproof
Overview
Looking for full-time work (7 hours/day)
at $5.38/hour ($909.10/month)
Associates degree
Last Active
July 7th, 2026 (2 days ago)
Member Since
April 14th, 2025
Profile Description
Detail-oriented and tech-savvy professional with a dynamic background in web hosting support. With a strong foundation in troubleshooting, customer engagement, and cloud-based solutions, I specialize in delivering seamless technical support and driving operational excellence.
As a Web Hosting Support Generalist, I provide assistance across various hosting platforms, domains, DNS management, and website performance concerns, ensuring clients receive timely and effective solutions. My role as a Continuous Improvement Officer allows me to identify workflow gaps and spearhead initiatives that enhance efficiency, quality, and service delivery. As a Microsoft Ambassador, I stay ahead of digital trends and actively promote the adoption of Microsoft technologies, empowering users and teams through training, mentorship, and advocacy.
I am passionate about tech support, process innovation, and customer success
I'm skilled in cPanel, WHM, CMS platforms, DNS, and Office 365
Top Skills
Office and Administration » Calendar Management
Experience: Less than 6 months
Office and Administration » Microsoft 365
Experience: 2 - 5 years
● Provide customer issue resolution via calls and emails. ● Office365 portal administration and implementation ● SharePoint Online Administration ● Microsoft Teams setup and administration ● Exchange administration, email migration, and troubleshooting ● Domain setup and DNS configuration ● Microsoft Office application installation, license activation, and ● troubleshooting
Other Skills
Virtual Assistant
Experience: Less than 6 months
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Consolacion, Cebu
- Tests Taken
- IQ
- Score: 128
- DISC
- Dominance: 31%
- Influence: 13%
- Steadiness: 32%
- Compliance: 24%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.