Current Employment Status:
Hired Full Time on Oct 15, 2025
I’m a Medical Virtual Assistant who helps healthcare providers manage their back-office operations, so they can focus more on patient care.
I specialize in:
- Insurance verification & eligibility checks
- Claims follow-up & resolution
- Prior authorization initiation
- Appointment scheduling & patient communication
- HIPAA-compliant admin support
With years of experience as a Healthcare Supervisor and Customer Service Representative, I’ve handled high volumes of insurance concerns, claims, appeals, and prior authorizations. I understand how urgent and detail-sensitive this work is, and I always deliver with accuracy, professionalism, and care.
If you’re looking for a reliable, U.S. healthcare-savvy virtual assistant to streamline your admin tasks, I’m here to help. Let’s connect!
Experience: 5 - 10 years
Customer Service Representative - Healthcare Insurance Member and Provider Services Customer Service Lead
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 5 - 10 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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