Swinda
Remote Customer Service | Tech Support VA | 8 Years BPO | ES
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.32/hour ($640.00/month)
Bachelors degree
Last Active
June 24th, 2026 (yesterday)
Member Since
April 3rd, 2025
Profile Description
Hi! I’m
I specialize in:
Troubleshooting routers and network devices (Linksys, etc.)
Handling billing, tech, and product concerns with patience and clarity
Providing English support to ESL learners in a friendly, guided way
???? I’m also highly proficient with:
CRM tools and remote work platforms
Google Workspace and Microsoft Office
Time management and multitasking under pressure (always passing AHT targets!)
I’m now looking for a full-time remote role in:
Customer Service
Technical Support
Virtual Assistance
ESL Tutoring
? Strong internet and PC setup
? Excellent communication skills
? Committed to quality service and continuous learning
Let’s work together to create smoother operations and happier customers for your business!
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
I provide excellent and best customer service to all of the calls that I handled.
Office and Administration » Time Managment
Experience: 5 - 10 years
In the BPO industry,one of the stats needs to pass is AHT so we need to end the call within the passing AHT. I never have problem passing this stat on my entire career in the BPO industry.
Office and Administration » Multitasking
Experience: 5 - 10 years
In my BPO career, I learned to multi-task while taking speaking to the caller over the phone.
Other Skills
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
I tracked my calls using Microsoft Excel.
Coaching » Homeschool » Tutorial Teaching
Experience: Less than 6 months
Office and Administration » Teamwork
Experience: Less than 6 months
I am versatile with adapting to different people around me, making sure that I can adjust to their different traits and characteristics.
Software » Network Administration » Network Troubleshooting
Experience: 2 - 5 years
Real Estate » Appointment Setting
Experience: Less than 6 months
Customer Support » Technical Support
Experience: 2 - 5 years
Office and Administration » Google Workspace
Experience: 5 - 10 years
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao, Davao del Sur
- Tests Taken
- IQ
- Score: 96
- DISC
- Dominance: 35
- Influence: 31
- Steadiness: 28
- Compliance: 6
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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