Technical Virtual Assistant | IT Support | System Deployment & Troubleshooting

Hands-on experience in system setup, troubleshooting, deployment coordination, and structured issue reporting. Strong ability to communicate technical solutions clearly to users and teams.

Advanced use of Google Docs, Sheets, and Drive for documentation, data management, reporting, and workflow organization. Experienced in file structure optimization and collaborative remote work.

Experienced in supporting remote teams with documentation, coordination, task management, and digital organization. Comfortable working independently across time zones and managing multiple priorities efficiently.

Skilled in creating structured SOPs, step-by-step guides, and workflow documentation to improve clarity, onboarding speed, and task consistency.

Comfortable managing CRM records, updating contact databases, maintaining data accuracy, and ensuring structured digital records.

Capable of organizing task boards, managing workflows, and structuring digital workspaces for improved productivity and collaboration.

Experienced in data entry, formatting, cleaning, and organizing spreadsheets for reporting and operational tracking using Google Sheets and Excel.

Able to conduct online research and build verified contact lists using structured data collection methods.

Basic to intermediate skills in creating simple graphics, presentations, and visual documents for reports or marketing support.

Comfortable with formulas, data formatting, sorting, filtering, and basic reporting functions.

Utilizes AI tools to assist with documentation drafting, summaries, workflow improvements, and productivity support.